Call now! (ID:184558)+1-855-211-0932
HomeCustomer Support

Customer Support


Context Help

If you get lost inside our hosting Control Panel, the very first thing you should do is click the Help button, which is visible on each page. A context menu will open. It includes thorough information about all the operations that you can perform on that particular page. Each pop-up window shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich assortment of instructional video clips describing how to work with our Control Panel. They're made for those of you who want to see how things are being done rather than only reading articles. In this way, everyone can swiftly become familiar with our hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the answer you are looking for, have a peek at our comprehensive FAQ database, which includes questions asked by actual individuals and offers practical solutions. We constantly update our Frequently Asked Questions database with new Q&A's so as to encompass all the new additions and innovations associated with our platform.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions database either, you can contact our excellent team of customer service technicians available 24x7x365 and ready to help you with any issue. Each support ticket you submit will be responded to in less than sixty minutes (the average response time is approximately 20 mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 184558

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com